Doubletree By Hilton York, York ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

St Maurices Road, York, United Kingdom, YO31 7JA

DoubleTree By Hilton York, a 4-star hotel with a 7.3/10 rating on Booking.com, features a Courtyard garden and an on-site restaurant. This pet-friendly establishment includes amenities such as a fitness center, room service, and free Wi-Fi.

Rooms & Amenities

Rooms at DoubleTree By Hilton York provide air conditioning and include a 49-inch flat-screen HDTV, complimentary Wi-Fi, work desks, and safes. Guests can select from a variety of accommodations, including rooms with upgraded amenities such as bathrobes and a mini-bar.

Dining Options

The Yorkshire Bar and Grill serves regional dishes made from seasonal ingredients. Guests can enjoy a freshly cooked breakfast with healthy options either in the restaurant or the courtyard garden.

Business Services

This York hotel offers state-of-the-art conference facilities suitable for business gatherings. Guests can host meetings in one of the boardrooms equipped with integrated A/V equipment and free Wi-Fi.

Location & Transportation

DoubleTree By Hilton York is within a 10-minute walk of popular attractions including York Minster, York Shambles, and York's Chocolate Story. Nearby bus stops provide easy access to transport options in the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Two Room Family Room

Max:

4 persons

39 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

21 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

York400 m

Airports

Leeds Bradford (LBA) 51.1 km

Doncaster Sheffield (DSA) 63.2 km

Train

York Railway station 1.2 km

Bus

Bus stop 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

GBP 25 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

St Maurices Road, York, United Kingdom, YO31 7JA

Map view

street view

St Maurices Road, York, United Kingdom, YO31 7JA

City landmarks

Museum

National Railway Museum

1.6 km

York YO1 7HBEngland

York City Walls

1.1 km

Museum

Jorvik Viking Centre

760 m

Museum

York Castle Museum

600 m

Tower Street

Clifford's Tower

1.1 km

Museum

Yorkshire Museum

900 m

Public Building

York Guildhall

670 m

entrances on Museum St & Marygate

York Museum Gardens

890 m

12 Clifford St

The York Dungeon

900 m

Museum Gardens Museum Street

The Hospitium

670 m

St. Leonards Place

De Grey Rooms And Attached Gates

640 m

Square

Saint Helen's Square

670 m

Event hall

Jacobs Well

1.3 km

Church

Priory Church of the Holy Trinity

1.3 km

Gallery

York Art Gallery

1.1 km

Church

Church of St Mary Bishophill Junior

650 m

Church

St Denys's Church

1.1 km

Museum

Merchant Adventurers' Hall

720 m

Nearby

Church

York Minster

290 m

Museum

York's Chocolate Story

470 m

Church

St Wilfrid's Catholic Church

590 m

St. Anthonys Hall Peasholme Green

Quilt Museum and Gallery

320 m

Event hall

Merchant Taylors Hall

270 m

Square

Kings Square

200 m

Goodramgate

280 m

Event hall

Saint William's College

330 m

York YO1 8BL

St. Crux Parish Hall

480 m

Shopping Area

Stonegate

520 m

Gallery

The New School House Gallery

240 m

Treasurers House Minster Yard

Treasurer's House

460 m

Restaurants

Little Italy

150 m

12 Goodramgate

Ambiente Tapas Goodramgate

160 m

14 Goodramgate

The Viceroy

150 m

26 Monkgate

Wheldrakes

150 m

5C Goodramgate

Roberto Authentic Italian Gelato

140 m

3A Goodramgate next to Monkbar

The Royal Oak

200 m

18 Goodramgate

Bengal Brasserie

210 m

21 Goodramgate

La Bottega

210 m

23 Goodramgate

Bombay Spice

340 m

58 Goodramgate

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Character-filled room

Great city center location

Limited room exit

Underwhelming dining experience

7.0/10

Very good

Rooms

6.9

Location

8.1

Service

7.5

Dining

6.4

Roger

United Kingdom, March 2024

8.4/10

The hotel is conveniently located with helpful staff, ideal for exploring the city center. The rooms are cozy but have some drawbacks. The dining experience offers varied options, and the facilities are top-notch.

Rooms

7.0

My room was at the back of the main building, up 2 flights of stairs in the attic. Although it was rather small, it was clean and comfortable. It's easily accessible requiring no stairs to reach the room.

Service

8.0

The staff was friendly and helpful throughout my stay. They made me feel welcome and went out of their way to assist me. However, there were some delays during check-in.

Location

9.0

The hotel is very central for The Shambles and York Minster, making it convenient for sightseeing. It is next to York city walls and in a great little cafe just down the road.

Dining

9.0

The dining options were fantastic with a big buffet service including a full English breakfast. The food was plentiful and well-cooked.

Facilities

9.0

The hotel offers excellent facilities for guests to enjoy during their stay, enhancing the overall experience.

Harold

United States, December 2023

7.8/10

The hotel was away from the road and offered a good size, comfortable stay, with a fantastic breakfast. However, the rooms were small and had creaky floors, with tea or coffee stains on the walls.

Rooms

7.0

The rooms, though small, were clean and comfortable. The floors creaked wherever you walked, and there were tea or coffee stains on the walls.

Service

8.0

The service was very good with friendly and helpful staff, except for a concerning incident with a chambermaid. Overall, the staff seemed friendly and welcoming.

Location

9.0

The location was superb, within easy walking access to York City Centre, its many attractions, and just a short stroll from York Minster. On-site parking was available.

Dining

7.0

The dining experience was very nice, using good quality food, with delicious marmalade. However, more choices would have been appreciated for the hotel's cost.

Facilities

The hotel offered a good variety of drink choices and had a welcoming atmosphere. On-site parking was available.

Mark

United Kingdom, November 2023

6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were quiet and comfortable, but the bathroom was a bit cramped and the shower head was not the easiest to use. The service was friendly overall, but there were some minor issues with attention to detail. The location was convenient, although noise could be a problem in certain areas. The dining experience was a bit hit or miss, but there were some delightful dishes. Overall, it was a decent stay with some room for improvement.

Rooms

7.0

The rooms were quiet and comfortable, but the bathroom was a little cramped and the shower head had a mind of its own.

Service

7.0

The service was friendly, but there were some minor lapses in attention to detail.

Location

6.0

The location was convenient, although noise could be a problem in certain areas.

Dining

6.0

The dining experience was a bit hit or miss, with both pleasant and disappointing aspects.

Facilities

7.0

The facilities were decent, offering some basic amenities for a comfortable stay.

Pamela

United States, November 2023

7.0/10

I stayed at this hotel in York, which we visit twice a year, and found the location excellent right in the heart of the city walls. The room was comfy but needed the heater on maximum to warm up, and the cleanliness wasn't up to usual Hilton standards. Unfortunately, the breakfast selection was poor and the rooms weren't serviced daily, so we had to request supplies at reception.

Rooms

7.0

The room was comfy but needed the heater on maximum to warm up. It wasn't as clean as in past stays.

Service

8.0

The staff here were very efficient and friendly, especially with offering a warm cookie. They struggled a bit with room availability at check-in, but overall, they were helpful.

Location

9.0

The location is fantastic, right by the city walls, making it a great place to walk into the old walled city.

Dining

5.0

I found the breakfast disorganized and walked out on the first try.

Facilities

The facilities need improvement, especially regarding dining chaos and breakfast supplies.

Ellen

United States, November 2023

7.0/10

Staying at the hotel was an interesting experience. The room I had was full of character being situated in the attic of an annexe, but it also felt a bit claustrophobic, especially being the last room with no easy exit in case of emergency. The staff was helpful only after asking for management, and they provided an additional heater. The location was perfect for exploring the city center on foot, near key attractions like Minster and Shambles. However, compared to other nearby options, the pricing might not offer the best value for money.

Rooms

7.0

The room I stayed in had a unique character in the attic of the hotel's annexe, but it felt a bit closed off and too warm in hotter months.

Service

8.0

I found the staff to be helpful, especially after speaking with management, and they were accommodating in providing an additional heater.

Location

9.0

The hotel's location was ideal for exploring the city center on foot, close to key attractions, making it a great starting point for city adventures.

Dining

6.0

The dining options were limited due to safety measures, but there was a decent box breakfast available. However, for the price paid and the expectations, the dining experience fell short.

Facilities

5.0

The hotel lacked some essential information in the room and the front area seemed neglected and dirty, not living up to the price paid.

Character-filled room

Limited room exit

Brian

United Kingdom, October 2023

6.8/10

The hotel has a charming downstairs area, but the rooms showed some wear and tear. Overall, it was spotless with nice extras. The service lacked attention to detail despite attempts to fix issues, and the pricing seemed a bit high for the quality. The location, however, was excellent for exploring York.

Rooms

7.0

The rooms, while a bit worn, were clean and had some complimentary extras.

Service

5.0

The staff tried to rectify issues, but some were not resolved satisfactorily. The service quality did not match the pricing.

Location

9.0

The hotel is excellently located near York's attractions, offering easy access to the city center.

Dining

6.0

The dining experience was somewhat disappointing with limited breakfast choices.

Facilities

John

United States, September 2023

6.6/10

I stayed at this hotel, and I must say it was quite basic for the price. The rooms looked dated with no fridge, and the AC did not work properly. However, the place was clean and comfortable. The service was excellent with friendly staff, although there were some disturbances late at night. The location was good, considering it's central, but the lack of parking and expensive nearby options was a drawback. The dining experience had its ups and downs, and the facilities could have used a bit of an upgrade.

Rooms

6.0

The rooms were not as nice as I expected, not very clean, and the toilet was badly stained. They looked tired and could have used a makeover, but they were clean and comfortable overall.

Service

9.0

The staff were friendly, and I could not fault their service.

Location

7.0

The location was good, which is the only justification for the high price tag. It was just right for where we wanted to explore, but parking was a bit of an issue.

Dining

5.0

The dining experience was a bit lackluster with limited options and some mix-ups with the orders.

Facilities

6.0

The facilities could have been better and could have used an update.

Charles

United Kingdom, September 2023

6.4/10

The hotel room was a bit underwhelming for a 4-star rating with some issues, but the service and location made up for it. The dining experience had some highs and lows. The facilities were sufficient but not exceptional.

Rooms

6.0

The room was a good size and clean, but had some maintenance issues like a broken shower door and a patio door that couldn't close properly.

Service

7.0

The staff were very helpful and worked effectively despite some initial room entry issues.

Location

8.0

The hotel's location was unique and perfect for accessing the city without the noise, with every facility I needed nearby.

Dining

5.0

The dining options were a mix of delightful and disappointing, with limited breakfast choices that were not up to par for a 4-star hotel.

Facilities

6.0

The facilities met basic needs but were not outstanding.

Emily

United States, September 2023

7.8/10

The hotel has a lovely spacious room but unfortunately lacks in certain areas. The service was delightful, and the location was ideal for our needs. The dining experience was good but could use some improvement. Overall, a mixed experience with some positive highlights.

Rooms

7.0

The room was lovely with plenty of space.

Service

9.0

The service was delightful.

Location

8.0

The location was just right, close to where we wanted to be and quiet.

Dining

7.0

The dining was good but lacked certain elements.

Facilities

8.0

Facilities were nice and inviting.

Frederick

United Kingdom, August 2023

7.0/10

The Cloisters Suite was larger than in most hotels in this price range, with excellent beds and a comfy sofa. However, it was much too hot at night due to the lack of air conditioning and inaccessible windows. The breakfast was amazing.

Rooms

8.0

The Cloisters Suite was spacious and offered excellent beds, but the room was too hot at night without air conditioning.

Service

7.0

The staff were courteous and always greeted us warmly. However, there were times when they appeared clueless and failed to follow up on requests.

Location

7.0

The location is great, just outside the city wall and approximately 5 minutes from the minster, perfect for visiting the city.

Dining

7.0

The dining experience had minor issues like waits for certain items and limited fresh fruit availability on consecutive days, although the food was lovely overall.

Facilities

6.0

The hotel offers standard facilities, but there were some complaints about room cleanliness and maintenance.

Ann

United States, May 2023

7.4/10

The hotel room was ready early as requested, which was a huge help. Being offered parking on-site was an excellent observation by the check-in clerk, making us feel welcomed and the room spacious. However, the room was big and comfortable but really cold, even after trying to adjust the heating. The only place that had any heat was the bathroom, which was not ideal, especially on a freezing -2-degree night. Little touches like warm cookies on arrival were also missing, giving a slightly less cozy experience compared to previous stays.

Rooms

7.0

The room was big and comfortable but really cold. Heating was only effective in the bathroom, which was not ideal on a cold night.

Service

7.0

The staff was lovely and very polite. However, we were misinformed by the contract cleaning employees about our booked package. The price for a single martini seemed a bit high at £6.20.

Location

8.0

The location was perfect, close to the Minster, Shambles, bars, and restaurants. However, it was noisy at night with sounds from adjacent bathrooms.

Dining

8.0

The dining was plentiful and well-run despite the high number of guests. The breakfast options were fine when there were fewer people.

Facilities

7.0

The hotel had all the necessary facilities. However, more attention was needed in cleaning taps.